Frequently Asked Questions

Browse products, add items to your cart, and proceed to checkout. You can pay via Stripe (credit/debit card) or bank transfer. You'll receive an order confirmation email immediately after purchase.

Yes. You can check out as a guest. However, creating an account lets you track orders, save addresses, and manage a wishlist.

Contact us immediately via WhatsApp if you need to cancel or modify. We can make changes if the order hasn't been shipped yet. Once shipped, we cannot cancel.

Once your order ships, you'll receive a shipping update email with a tracking number. You can also track orders from your account page under Orders.

Yes. For large orders, please use our Quote Request form or contact us directly on WhatsApp. We offer discounts for bulk purchases.

All used parts are graded by condition. Grade A is near-new with minimal wear. Grade B has light wear but is fully functional. Grade C has visible wear marks but works correctly. Grade D has heavy wear and is sold as-is. New parts are OEM or aftermarket new-in-box.

We clearly label each product as OEM, OEM-equivalent, or aftermarket. OEM parts come directly from the original manufacturer. All sourced from Japan domestic market dismantlers and auctions.

We list vehicle compatibility for every product. However, always verify your vehicle's exact model, year, and trim before ordering. Contact us if you're unsure — we're happy to confirm compatibility.

If we listed incorrect compatibility information, we'll refund or replace the part. If you ordered an incorrect part, our returns policy applies — contact us within 7 days.

Yes. Use the Quote Request form or message us on WhatsApp with your vehicle details and the part you need. We can source most JDM parts on request.

All parts are shipped directly from Japan. We ship worldwide including Pakistan, Australia, Middle East, UK, Canada, and Southeast Asia.

Japan domestic: 1–3 business days. International: 5–14 business days depending on destination and shipping method chosen at checkout.

No. Import duties and taxes are the buyer's responsibility. Check with your local customs authority for applicable rates before ordering.

Yes — free standard shipping on Japan domestic orders over ¥10,000.

We accept all major credit/debit cards via Stripe (Visa, Mastercard, JCB, Apple Pay, Google Pay) and bank transfer for customers who prefer it.

Yes. We use Stripe for all card payments — your card details are never stored on our servers. Stripe is PCI-DSS Level 1 certified, the highest level of payment security.

Select bank transfer at checkout. You'll receive our bank details and a 72-hour window to complete the transfer. Your order ships once payment is confirmed.

Our prices are listed in Japanese Yen (JPY). Stripe will convert to your local currency at checkout based on current exchange rates.

We accept returns within 7 days of delivery for items that are not as described or have a defect. Parts must be in their original condition and unused. See our Returns Policy for full details.

Contact us via WhatsApp or the contact form with your order number and reason for return. We'll guide you through the process.

Refunds are processed within 5–7 business days after we receive and inspect the returned item. Card refunds appear within 3–5 business days after processing.